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webinars

The End of Transactional Care Management: Orchestrated AI-Driven Outcomes

Dates:
Sep 19, 2025
Time:
12:00 pm EDT
Presented by Zyter
Registration takes place at a third-party website.

É«¿Ø´«Ã½ This Webinar

The health care AI hype has shifted to agentic AI. But will agentic AI solutions truly empower health plan clinicians to shed mundane tasks, and operate at the top of their license, while saving costs? Will it actually drive better member outcomes? While AI can help streamline steps like prior authorization and disease management, its role is to handle routine, non-clinical work and deliver the right insights to clinicians to support faster, more consistent decisions. Real transformation comes when those capabilities are orchestrated across UM, CM, PHM, risk adjustment, claims processing, and other functions.

Most AI agents stay stuck in single platforms, unable to coordinate logic, decisions, or actions for whole person care. Automating these isolated parts, rather than enabling whole member management, leaves member outcomes unchanged and cost savings unrealized.

Join recognized healthcare industry experts for a short presentation, plus panel discussion, on how AI orchestration puts clinicians and member outcomes at the center, while enabling cost savings and freeing care teams from routine work. We’ll share case examples showing how plans achieve ROI by shifting from fragmented AI automation to end-to-end process transformation that empowers clinicians and places member outcomes first.

Attendees Will Learn

  • What senior health plan executives are saying about AI, and why transaction-focused approaches will not fix broken processes or improve member outcomes
  • The difference between agentic AI and orchestrated AI, and how orchestrated AI with omnichannel communication drives stronger member results and ratings while lowering costs
  • How orchestrated AI, combined with process redesign, automates non-clinical tasks, surfaces the right insights to clinicians, and coordinates workflows across prior authorization, population health, claims, and more

Presenters

Sundar Subramanian

CEO

Zyter|TruCare

Sundar Subramanian is CEO at Zyter|TruCare. He previously spent over 16 years at PwC, where he led the Strategy& consulting business and the Enterprise Strategy, Value, and Digital Transformation practice, advising Fortune 500 companies on growth strategy, AI-enabled transformation, and operating model redesign. Prior to PwC, he led the Healthcare Services vertical and the Medicaid and…

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Sruthi Madhavan

VP, Strategy & Transformation

Zyter|TruCare

Sruthi Madhavan is VP of Strategy & Transformation at Zyter|TruCare, where she leads enterprise-wide initiatives with C-suite executives to reimagine care models, optimize core workflows, and enable AI-powered transformation at scale. Before joining Zyter|TruCare, Sruthi was a Director at Strategy& (PwC), advising national and regional health plans on growth strategy, M&A…

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Ruchita Kewalramani

Principal, Health Strategy

PwC

Ruchita is a partner within PwC’s Strategy& (formerly known as Booz & Co) business with 16 years of healthcare experience. Her focus areas include driving the strategic growth agenda for health plans through new solutions and business models, operations transformation, and capabilities redesign, across commercial and Medicare lines of business. Other experience includes strategy…

Learn more about Ruchita Kewalramani