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Telehealth Coverage During the COVID-19 Pandemic

Research

New Study: Consumer-Directed Health Plans Broke Down Barriers to Physical and Mental Health Care During COVID-19 Pandemic

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Published on Mar 17, 2022

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Overview

Nearly 180 million Americans have employer-provided health insurance coverage, and 40% of them are covered by a Consumer-Directed Health Plan (CDHP), which combine a high-deductible plan with a tax-advantaged health savings account (HSA). As the COVID-19 pandemic impacted every family and community, health insurance providers called for new flexibilities that would permit these plans to cover more telehealth services – without a patient having to touch their deductible. This new study from É«¿Ø´«Ã½ demonstrates that the vast majority of CDHPs took advantage of the flexibilities that Congress permitted in 2020 and 2021, covering many physical and mental health care services on a pre-deductible basis.

Key Takeaways

  • The COVID-19 pandemic called for innovative approaches to break down barriers to care to help Americans achieve their best possible physical and mental health.
  • Nearly every CDHP1 leveraged new flexibilities provided in the CARES Act to cover more mental and physical health care services through telehealth, without a patient having to touch their deductible.
  • The most common types of services delivered via telehealth that were covered pre-deductible included claims for routine care – regular evaluation and management visits, psychotherapy, speech, and language therapy, and medical nutrition therapy.
  • Behavioral health care was the most frequent category of care provided via telehealth in 2020.

Coverage@Work

Coverage@Work (C@W) is a campaign to educate policymakers and the public about the value employer-provided coverage delivers to over 180 million Americans. C@W supports and advocates for market-based solutions that advance health, choice, affordability, and value for every American.

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